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Answered

Symfonisk is no longer showing signs of life

  • August 16, 2025
  • 3 replies
  • 76 views
M

Good morning everyone, 

Yesterday afternoon I was listening to music with my Symfonisk

Suddenly one of the two speakers disconnected from Wi-Fi and stayed with the red light on without resuming connection. After about an hour the light was still red and I unplugged it to restart it. 

Once I plugged it back in, the Symfonisk did nothing. No status LEDs and no signs of life 

The case does nothing. I tried changing outlets and changing cables but nothing changed. 

What can I do? It seems strange to me that it died just like that out of nowhere

Best answer by Stanley_4

If it is still under warranty contact IKEA and see if they can help.

Not sure what Sonos support can do other than confirm it is dead, still may be worth a call.

 

3 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • 12395 replies
  • Answer
  • August 16, 2025

If it is still under warranty contact IKEA and see if they can help.

Not sure what Sonos support can do other than confirm it is dead, still may be worth a call.

 

A
  • Anam
  • Lyricist I
  • 1 reply
  • September 5, 2025

Same here. My symfonisk suddenly disconnected from wifi, i tried to reconnect for 4days already.

Tried using LAN cable direct to router, tried with wifi, factory reset, reinstall sonos software, u name it. I tried everything..but still, unable to connect. Software couldn’t found the device.

any suggestions or options how to connect the speaker into wifi?

Airgetlam
  • Airgetlam
  • 44823 replies
  • September 5, 2025

Call  Sonos Support to discuss it, as suggested by ​@Stanley_4 

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

 

Bruce


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