Skip to main content
b091
Contributor I
September 22, 2024
Answered

Sub stop working continually no power

I have a sub that continually stop working, looks like it is not connected to power - but it is.

I noticed if I disconnect it for couple hours/night and connect it in the morning it starts working and join the system - all good for some time. Than it happen again and again. Disconnecting it for 10-15 min does not help it acts like it is dead (does not blink the led). 

Each time I want to watch the movie or listen to music this guy is off it is terribly frustrating. 

I already change power connector to something like this: 
Honeywell Surge Protector/Spike Guard/power Extension/Power Strip, Master 12000Amp,1.5 Mtr Cord.

But it did not make any difference :(

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
AjTrek1
AjTrek1Answer
September 22, 2024

You may have a failing power supply. I suggest you contact Sonos tech support.

Together Everyone Achieves More = T.E.A.M.
View in thread

2 replies

AjTrek1
AjTrek1Answer
September 22, 2024

You may have a failing power supply. I suggest you contact Sonos tech support.

Together Everyone Achieves More = T.E.A.M.
    nik9669a
    Senior Virtuoso
    September 22, 2024

    It might help if you generate a diagnostics report, perhaps one when it’s running, and one within 10 minutes of it dropping out. 

      Terms & ConditionsAccessibility statement