Lead Maestro

Stereo pair of Play:5s: one louder than the other?

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Two Gen 1s, for some reason the white one (L) is a lot quieter than the black one (R). No, its not the Balance control. Both are identical hardware revisions. Problem on all types of audio. My third Play:5, which I could use to figure out which one is “wrong”, is 2000 miles away.

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controlavAuthor

Lead Maestro

Latest update: sometimes the quiet speaker gets louder. Then it gets quiet again. Gotta be a loose wire or something. One of these days I’m going to open it up and poke around.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

Stanley_4

Grand Maestro

A very unapproved maintenance trick that has saved me many hours of work is to pick a solid surface and rap the problem device firmly on it a few times on each side. Given all the connectors inside the Sonos knocking a bit of oxidation off a joint is a good possibility.

Rap, not slam, if you are starting from over your head that is too hard!

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