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Ellyg14
Contributor I
June 25, 2023
Answered

speaker doesnt appear in airplay or bluetooth

My speaker can be found when I’m in the Sonos app, but doesn’t appear in the Bluetooth/airplay section when I try and play through Spotify or headspace or other apps. It has done in the past so I know it’s possible! I’ve tried restarts of the speaker and my phone etc. 

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nik9669aAnswer
Senior Virtuoso
June 25, 2023

Play:1 supports neither Bluetooth nor Airplay. 

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9 replies

GuitarSuperstar
Lead Maestro
June 25, 2023

What specific model Sonos speaker(s) do you own?

"Receive with simplicity everything that happens to you." - Rashi
Ellyg14Author
Contributor I
June 25, 2023

It’s a play:1

nik9669aAnswer
Senior Virtuoso
June 25, 2023

Play:1 supports neither Bluetooth nor Airplay. 

nik9669a
Senior Virtuoso
June 25, 2023

Do you have other speakers and had them grouped?

GuitarSuperstar
Lead Maestro
June 25, 2023

It’s a play:1

The Play:1 isn’t compatible with Bluetooth or AirPlay. But you may be able to connect to the Play:1 directly from the Spotify app via Spotify Connect.

https://support.spotify.com/uk/article/spotify-connect/?ref=related

"Receive with simplicity everything that happens to you." - Rashi
    Ellyg14Author
    Contributor I
    June 28, 2023

    That seems mad for the amount it cost that it doesn’t support airplay or Bluetooth! Never mind, thanks for the help guys

    106rallye
    106rallye
    June 28, 2023

    The Play 1 was introduced in 2014. Sonos did not do Airplay back then.

      derekwatson
      Lyricist II
      August 7, 2023

      SONOS Ones setup as pair have suddenly vanished from Airplay options on Mac and iOS, have been fine since I got them, working fine with SONOS apps. All other SONOS products in the house are okay.

      Airgetlam
      Airgetlam
      August 7, 2023

      Not really enough information to be certain, could be simple transitory wifi interference , or equally transitory duplicate IP address issues, or even something else. Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it?

      There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

      When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

       

      Bruce
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