Skip to main content
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

12 replies

CitizenB1Author
Trending Lyricist I
December 28, 2024

Ken-

while a video is impossible and may not really identify more than the diagnostic report, I hope that which I posted a couple of minutes ago might be helpful for tier two tech. I did the same DR submissions on the first go round that I believe was sent to tier 2. 

Ken_Griffiths
December 28, 2024

Ken-

while a video is impossible and may not really identify more than the diagnostic report, I hope that which I posted a couple of minutes ago might be helpful for tier two tech. I did the same DR submissions on the first go round that I believe was sent to tier 2. 

Well hope you get the matter resolved with Tier-2 - not much we, as other Sonos users, can do to assist, as we can’t see your diagnostic info. or hear what you are hearing.

Perhaps let us know how it goes.