Sound keeps playing on soundbar and kitchen amp speakers

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Hello I have Sound bar thats connected to a sub, I then have an amp in my kitchen thats connected to wall speakers. For some reason the Tv sound will start randomly playing on the Kitchen Amp speakers for no reason. I will shut it off and uncheck those speakers then randomly again it will start playing at some point. Anyone else have this issue?

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Corry PAnswer

Sonos Staff

Hi @jvialpando

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Amp playing TV audio from your soundbar when not wanted - it is most unusual.

The next time this happens, please submit a support diagnostic immediately afterwards and record the number given. At your convenience, please then get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein