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Contributor I
January 26, 2018

Sonos system will no longer connect to my wifi network

My sonos system has stopped connecting to my fully functional wifi system. It will not recognize the network. I have been using sonos speakers for several years without incident. Before I go through the process of setting up each individual speaker (6 in total) I wanted to know if there is a current Sonos issue or is there something I'm overlooking. I've done all of the wifi network basics resetting steps. Thank you in advance for any suggestions.
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15 replies

Stanley_4
Grand Maestro
October 28, 2018
If you can temporarily move another Sonos unit close enough to hook Ethernet to it you should be working again if you unplug the Bridge until you get the new power unit.
Lyricist III
October 28, 2018
thxs
Lyricist III
October 29, 2018
Good news. Using a Play 1, I wired the speaker to my router and got Sonos and the other speakers working. But that speaker wired to the router was not an ideal location. Tried to buy the power adapter for the Bridge but it was going to take 10 days through Amazon. Went to Best Buy to get a power adapter. None. Bought a Boost and am back in business. Thxs
Stanley_4
Grand Maestro
October 29, 2018
Glad to hear you got things working. If you think you may ever need it stick the Bridge away somewhere to use then. If the custom Bridge supplies aren't easily available you can get a generic one that has the same electrical ratings and either a matching plug or interchangeable plugs. I'd tell you to run down to Radio Shack and get one if they hadn't gone out of business...
Lyricist III
October 29, 2018
Stanley_4. I was thinking of tossing it but have no way of knowing if it was the cause of failure or the power adapter? I have boxes of electronics, cables and stuff that I've kept for years so I support your notion. I should take it to the coin toss....haha.