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sonos Sub not powering on

  • October 27, 2024
  • 3 replies
  • 384 views

My Sonos Sub 3/4 will not turn on. I've tried to reset by holding join button then plugging in to power but the light is off. Is the speaker dead?

Best answer by nik9669a

My Sonos Sub 3/4 will not turn on. I've tried to reset by holding join button then plugging in to power but the light is off. Is the speaker dead?

Have you tried a different power lead and plugging into a different socket?

As a user community we have no way of knowing, but it doesn’t seem too promising. Contact Sonos and see what they can suggest. 

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3 replies

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  • Senior Virtuoso
  • Answer
  • October 27, 2024

My Sonos Sub 3/4 will not turn on. I've tried to reset by holding join button then plugging in to power but the light is off. Is the speaker dead?

Have you tried a different power lead and plugging into a different socket?

As a user community we have no way of knowing, but it doesn’t seem too promising. Contact Sonos and see what they can suggest. 


Stanley_4
  • Lead Maestro
  • October 27, 2024

Sub 3/4? Not sure what you mean, is it a Sub gen 3 or did you get one of the new gen 4s which I thought hadn't shipped to users yet. Possibly the Sub Mini?

 

In any case remove the power cord from the Sub (not the wall) and reinsert it making sure it is fully seated.

 

When you first plug it in does the light do anything?


  • Author
  • Contributor I
  • October 27, 2024

It's a Gen 2 Sub actually.  I'll have to call Sonos and hopefully get the 30% discount. I reseated the plug, changed wall plugs. It will not power up at all.