Contributor I

Answered

Sonos Sub Connectivity

8 replies
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I have a Sonos one linked with my sub. The sun will cut out intermittently. Both are plugged directly into my wireless router (which is plugged directly into modem)

help

Sonos Sub

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rattyAnswer

You could try not cable connecting the Sub and use the dedicated 5Ghz connection?

Do I need to change anything in the Sonos app? Or just u plug the cat5?

Just unplug the Cat5. Assuming you haven’t disabled the ‘WiFi’ (SonosNet) in the product settings for either the One or the Sub it should connect.

106rallye

You could try not cable connecting the Sub and use the dedicated 5Ghz connection?

ratty

Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).

O

OckingsbasketballAuthor

Contributor I

You could try not cable connecting the Sub and use the dedicated 5Ghz connection?

Do I need to change anything in the Sonos app? Or just u plug the cat5?

O

OckingsbasketballAuthor

Contributor I

Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).

I’m using the regular sonos sub

rattyAnswer

You could try not cable connecting the Sub and use the dedicated 5Ghz connection?

Do I need to change anything in the Sonos app? Or just u plug the cat5?

Just unplug the Cat5. Assuming you haven’t disabled the ‘WiFi’ (SonosNet) in the product settings for either the One or the Sub it should connect.

ratty

Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).

I’m using the regular sonos sub

The Sub is the same device either way. I was referring to a Sub which was part of a home theatre setup, or not as in your case.

O

OckingsbasketballAuthor

Contributor I

Yea. It still doesn’t work consistently

M

M B

Prominent Collaborator I

What wireless channel does your router broadcast for the 2.4 ghz band? Stick to channels 1,6,or 11

Confirm your Sonosnet broadcast does not also share that same channel. If it does use a different channel.

also if your Sonos system has ever been connected to your wifi network erase the WiFi network credentials in the Sonos app. Settings>System>Network>Networks

hope this helps 👍

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