Sonos problems

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I have about five Sonos one speakers in my home and routinely a couple of them never pop up on my system list . I don’t know why these speakers aren’t recognized even though they’re on the network/Wifi. Do I need to stop sharing them with Alexa?

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Ken_GriffithsAnswer

Do you perhaps have more than one WiFi access point? Are you using any WiFi extenders etc? If so, then see what happens if you switch off all, except the routers WiFi access point only, so that all speakers and the mobile controller device connect direct to your main router.

If it works, then simply blacklist the speakers and the mobile device from connecting to the other WiFi access points as they are likely dropping/interrupting the SSDP multicast packets that Sonos uses to discover the devices over the network subnet.

Ken_GriffithsAnswer

Do you perhaps have more than one WiFi access point? Are you using any WiFi extenders etc? If so, then see what happens if you switch off all, except the routers WiFi access point only, so that all speakers and the mobile controller device connect direct to your main router.

If it works, then simply blacklist the speakers and the mobile device from connecting to the other WiFi access points as they are likely dropping/interrupting the SSDP multicast packets that Sonos uses to discover the devices over the network subnet.

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