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I am tearing my hair out ..!

I have 2 Play:Ones, 2 Play:3s and a PlayBar. I upgraded from the S1 app to S2 but have had nothing but trouble. It took about 3days to get the 4 smaller speakers working together and I still can't add the PlayBar: error messages mostly, but even when I get to the end of the connection process and it says it's been added and plays the final chime it doesn't appear in the speaker list. Then individual speakers just disconnect from the account. I love the sound from the speakers but the app and connectivity are absolutely shocking. Any help gratefully received.

You haven’t mentioned which error messages you’re receiving from the Sonos.

At the very least, I’d suggest a network refresh/reset for the Sonos. Unplug them all from power, then reboot your router. Wait two minutes for it to load back up, then plug in your Sonos devices, starting with the PLAYBAR first, then slowly moving on to your other speakers. 

If, after that, you’re still having trouble connecting or seeing any speakers, I would call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thank you so much 👍 

I would try an Ethernet cable into playbar and sonosnet

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