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Hi, I have a Sonos Play5 Gen1 - when plugged up to power there is a buzzing or squealing noise coming from the unit. 

It has been doing it for a few years, but since I first heard it I keep it powered off and it’s not been used. Its twin sister misses it and wants it back and to be paired up again.  

what is causing this?

is there a genuine fix without cost or replacement?

 

Thanks in advance. 

I think it might be time for a replacement speaker. Contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US
 

And consider taking advantage of the Sonos Upgrade Program. You can get 30% off a new speaker because you have a Play:5 (Gen 1).

https://www.sonos.com/en-us/upgrade

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