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Contributor I
Aug 26, 2026 12:33 PM UTC
Answered

Sonos Play 5 setup

Hi folks,

ive brought a new place and the previous owner left 2x Sonos play:5 speakers. I’m trying to reset them but there is no ‘play’ button on the top of them or ‘join’ button on the back. 
what can I do??

 

Mr. T
Mr. TAnswer
Aug 26, 2026 12:37 PM UTC

Hold the ‘mute’ button instead when powering back on.

6 replies

Stanley_4
Grand Maestro
Aug 26, 2026 12:36 PM UTC

You don't say which generation but here is the support link for gen 1 Play 5s.

https://support.sonos.com/en-us/products/play-5-gen-1

 

 

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Mr. T
Mr. TAnswer
Aug 26, 2026 12:37 PM UTC

Hold the ‘mute’ button instead when powering back on.

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controlav
Lead Maestro
Aug 26, 2026 1:13 PM UTC

If it s a Gen 1 you will need to use the “Sonos S1” app to get them working.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
Aug 27, 2026 1:12 PM UTC

You good folk saved me a lot if frustration there…..I thank you!……I need to get an Ethernet cable to finish set up……But there is hope on the horizon!

cheers chaps!

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Stanley_4
Grand Maestro
Aug 27, 2026 1:37 PM UTC

Amazon Basics cables are more than good enough, don't spend $50 on something fancy. This or something similar if the junk drawer doesn't have one.

https://www.amazon.com/Amazon-Basics-Ethernet-High-Speed-Snagless/dp/B089MGNQXF/ref=sr_1_1_ffob_sspa

 

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AjTrek1
Aug 27, 2026 4:16 PM UTC

FYI, as those speakers are Play 5 (Gen1) you will not be able to expand the system with any NEW Sonos hardware. 

Only products listed in the last two subheadings in the link will work with the speakers you have. Those products shown are discontinued and can only be found in situations like yours or on a used market site (eg. eBay).
 

https://support.sonos.com/en-us/article/sonos-app-version-compatibility

 

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