Hi all, I have 2 play 1 and a play 3 speaker. Got divorced moved house not touch the speakers for a while. Now there isn’t any support on the Sonos app anymore and I cannot connect the play 3 to anything? Just won’t work but the 2 play 1 speakers work fine. Please help 
sonos play 3 out of date?
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What controller app are you using, and what firmware? You may need to speak with Sonos: if a speaker gets too far behind the current versions, it’s too big a “jump” to update in one step. Play:3’s can still operate though.
Hi, I bought a new phone recently, before this phone I used the Sonos app no problem but the app doesn’t support play 3 
The Sonos Play:3 *is* supported by all Sonos App’s currently. What phone is it?
Does the Sonos App icon say S1 on it, or Just Sonos with a black background or Sonos with a gold background?
Hi, I bought a new phone recently, before this phone I used the Sonos app no problem but the app doesn’t support play 3
If your phone runs the app, it runs the app and controls any and all compatible speakers. Compatibility between controller and speakers is here https://support.sonos.com/en-us/article/sonos-app-version-compatibility
But it has always been necessary to keep controllers and speakers updated in sync. As I already said, for a long-out-of-date device you’ll need help from Sonos support. Did you speak to them yet, and what did they say?
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