Sonos Play 1 and Play 3 not connecting to Sonos app, but fine in Spotify?

  • 17 February 2021
  • 1 reply



I have noticed drop out through Spotify recently and now i cannot connect to the speakers via the sonos app, although they still appear in the spotify app and can play music through them.

No changes on wifi apart from adding a powerline extender to improve wifi in living room for sky tv box and smart tv.

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1 reply

Userlevel 7

Try restarting your phone or deleting Spotify from your music services in the Sonos app and re-adding it.