Sonos One SL sound issues playing with Sonos Move

  • 10 June 2023
  • 2 replies
  • 24 views


I recently moved a One SL into the same living area as I have a Move. When playing through both speakers the One drops in and out regularly. 
 

is this related to them playing together and not being compatible as a pair? Or are there other issues I should be trouble shooting 

 

have never had a problem with one prior to this. 


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2 replies

What is the playing audio source?

Which connection method are each of the speakers using? If both are on WiFi for example, are they both using the same access point, WiFi band and channel/channel-width? Just need a few details about their local network setup and LAN connection, before perhaps making any suggestions for you to try. 

Thanks for the answer @Ken_Griffiths 

In getting details to answer your question I discovered my One was connecting to a wifi unit at the far end of the house. signal issues basically. 
 

restarting and reconnecting the unit has sorted it right out. Thanks again.