Contributor I

Sonos One SL

4 replies
103 views

I am using a New phone and haven't used my speaker for a while.

I have connected my Sonos One SL to my wifi again and the app says I have suceeded, but when I want to use it it doesn't exist anymore.

I have updated the app, shut the power of andrestartet my router.

Can anyone please help me, what can I do?

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Stanley_4

Grand Maestro

Have you rebooted your Controller or force-closed the Sonos App?

H

H.G.LAuthor

Contributor I

Hi,

I have closed the app completely, and I have updated it. Should I try to delete the app and download it again?

Airgetlam

Wouldn’t hurt things, certainly. I’d be tempted to reboot both the Sonos and the router, too, and temporarily try wiring the Sonos One to the router with an Ethernet cable. In fact, I’d try those two things before downloading the app again..

Bruce

H

H.G.LAuthor

Contributor I

I will try that.

Thank you so much both of you 🙏

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