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Sonos One SL

  • January 18, 2025
  • 4 replies
  • 48 views
H

I am using a New phone and haven't used my speaker for a while.

I have connected my Sonos One SL to my wifi again and the app says I have suceeded, but when I want to use it it doesn't exist anymore. 

I have updated the app, shut the power of andrestartet my router. 

Can anyone please help me, what can I do?

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4 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • January 18, 2025

Have you rebooted your Controller or force-closed the Sonos App?

H
  • H.G.L
  • Author
  • Contributor I
  • January 18, 2025

Hi,

I have closed the app completely, and I have updated it. Should I try to delete the app and download it again?

Airgetlam
  • Airgetlam
  • January 18, 2025

Wouldn’t hurt things, certainly. I’d be tempted to reboot both the Sonos and the router, too, and temporarily try wiring the Sonos One to the router with an Ethernet cable. In fact, I’d try those two things before downloading the app again..

Bruce
H
  • H.G.L
  • Author
  • Contributor I
  • January 18, 2025

I will try that. 

 

Thank you so much both of you 🙏

Airgetlam
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