Skip to main content
Contributor I
June 14, 2020
Answered

Sonos One downgrade

Accidentally upgraded to S2.  Need to downgrade my Sonos ones to be compatible with S1 controller.  Reset and they are at flashing green, but S1 controller add device option is greyed out.  So mad! Need help!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Smilja
SmiljaAnswer
June 15, 2020

Very curious where you might have read that downgrading is possible - I’ve always read it is not possible. Do you have a link?

 

Is this process reversible?

While we don’t recommend downgrading your products to S1 after updating to S2, it is possible to downgrade by resetting the S2 products to their factory settings and adding them to an existing S1 system. An existing Sonos product running S1 software is required to downgrade an S2 product back to S1. Note that all settings and preferences will be lost when downgrading a product from S2 to S1.

 

Set up separate S1 and S2 Sonos systems

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

46 replies

Virtuoso
April 30, 2021

Should work, I bought a ZP90 just so it would fail compatibility check for S2 and would allow a means to go back to S1 if necessary.

Luckily with it on my system it seems to have got rid of the incessant S2 upgrade banner..

 

controlav
Lead Maestro
May 1, 2021

To control your Sonos stuff on old iOS devices, get SonoPad/SonoPhone from the App Store, It runs on ancient devices.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
July 27, 2021

I think this is insane! 

Wy should i not to be able to play the new IKEA frame on a S1 system!!!

i dont care about the socalled Extended functionallity. 
i dont need to talk to the loudspeakers….

i just want to play music in a group, without pulling wires!!

 

That a new IKEA frame is not possible to talk to S1, is only because of there interest in earning money for theiere owners.

Sonos should be stopped by a law. Enviromental polution is not considered…

 

question is what system do I switch to?

replacing amp’s is insane expencive… and in another 10 years….. Sonos S3…

and here er go again…

Sonos earned theire trust from theire consumers, but now…. Not any more….

 

jgatie
July 27, 2021

I think this is insane! 

Wy should i not to be able to play the new IKEA frame on a S1 system!!!

i dont care about the socalled Extended functionallity. 
i dont need to talk to the loudspeakers….

i just want to play music in a group, without pulling wires!!

 

That a new IKEA frame is not possible to talk to S1, is only because of there interest in earning money for theiere owners.

Sonos should be stopped by a law. Enviromental polution is not considered…

 

question is what system do I switch to?

replacing amp’s is insane expencive… and in another 10 years….. Sonos S3…

and here er go again…

Sonos earned theire trust from theire consumers, but now…. Not any more….

 

 

So you expect a piece of software which was last updated in 2020 to recognize a device which is  released in 2021?  

Contributor I
July 27, 2021

Yes, 

bits and bytes has not changed! It is only the performance and processing power etc..

So you think that a newer stronger processor could not handle to «talk a earlyer» language/OS?

especially basic sound(!)

It is only  SW related. 


Of course newer standards in BLE/Wifi etc evolves. But making compabillty is ONLY a question of making money!! Nothing else.

if you look at the electrical industry, a «smart building» system was developed in the 90’ by the germans.(EIB) This system is bigger than ever, and even though memory and processord has evolved. (EIB/KNX) You can still use a sensor from the 90, but it has limitations regarding (Application program and how many connections)

The newer ingeering software is back-compatible.

 

So for sound listener who just wants to use it to listen to music, it should not be a problem.

Airplay, Siri, surround, yes I can understand that you need S2 - performance!

 

So Sonos, you have lost a fan……..

If anyone ask me now, I will not recomend Sonos anymore. Because of theire expencive products and that you must upgrade in the future.

 

jgatie
July 27, 2021

S1 needs to recognize individual hardware units in order to sync up with them and play.  New S2 units aren't recognized by S1 because they didn't exist on S1.  New S2 units cannot be added to S1 because S1 will then be too big to run on S1 only devices.

How's that for "bits and bytes"?

Also, why would Sonos essentially give up on new sales to S1 users if they didn't have to?  That's silly.

Contributor I
July 27, 2021

So how did they manage (and still) to include the other symfonisk speakers from IKEA into the S1?

they have airplay.

it’s all about the date… (!)

Just a milstone for dropping out new supported devices to S1…

All about the cash, decided by the men in black suits…

Lyricist I
November 21, 2021

Sono is pure crap since S2. I used to be so happy with my S1 system and showed it off to anyone who came over.

I cant even play a song anymore with drops or the song randomly changing halfway though on S2.
Same equipment more excuses about wifi interference but its quite funny how Samsung multiroom dont suffer… 
Im about to throw all these Sonos bricks in a pillow case and find a overpass…. 

Airgetlam
November 21, 2021

Your issues sure seem like network issues of some type to me. I never had issues with either S1, nor do I have issues with S2. It’s challenging, certainly, but any network device such as Sonos is only as good as the network on which it sits. And since Sonos does so much cross talk between devices, in order to main tips in sync, it does have slight lumpy more stringent needs than many other network devices, but not so much so.

There’s not enough information in your post to help identify which particular network issue you’re experiencing. If you’re looking just to complain, then you’ve done so. If you’d like help from this community, posting additional details about your system would help us help you. 
 

However, since Sonos works so well for the majority of folks, if you’re unwilling to invest the modicum of effort, I’d suggest reselling your equipment to someone who’s willing to look at the issues. Sonos retains a significant re-sale value. May not be as satisfying as throwing them off an overpass, but your wallet would likely thank you.

Bruce
Lyricist I
February 1, 2022

Accidentally upgraded to S2.  Need to downgrade my Sonos ones to be compatible with S1 controller.  Reset and they are at flashing green, but S1 controller add device option is greyed out.  So mad! Need help!

Very curious where you might have read that downgrading is possible - I’ve always read it is not possible. Do you have a link?

 

Is this process reversible?

While we don’t recommend downgrading your products to S1 after updating to S2, it is possible to downgrade by resetting the S2 products to their factory settings and adding them to an existing S1 system. An existing Sonos product running S1 software is required to downgrade an S2 product back to S1. Note that all settings and preferences will be lost when downgrading a product from S2 to S1.

 

Set up separate S1 and S2 Sonos systems

The operative phrase here is “existing Sonos product running S1 is required”. I was pulling out my hair trying to get my brother’s Play 1’s downgraded after he made mistake of upgrading to S2 and discovered he could no longer control his Play 5 Gen 1. I had disconnected everything but couldn’t get the factory resets on the Play 1s to take - S1 kept informing me that they were not compatible with S1 and required S2. Then it hit me that I had the Play 5 disconnected and should start rebuilding the system with it. I connected it to router (but I’m not sure that was necessary) and rebuilt the system. After that, Play 1’s connected with no problem. Only remaining scary problem (after fighting this for hours) was the last request from setup menu to “upgrade” - did that mean upgrade S1 or upgrade to S2? I took the plunge and accepted upgrade and was relieved that it did not upgrade to S2. All is good now.