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Answered

Sonos one connection

  • February 23, 2025
  • 2 replies
  • 81 views

I have tried everything to reconnect my Sonos one after changing my router but with no joy. I've tried WiFi connection, hard connection, reset and reconnect, none of which works. 

 

Please help as I've no got a very useless black box

Thanks in advance, 

 

Joe

Best answer by GuitarSuperstar

Ideally you should use the same SSID and password as your previous router. But if you have already performed a factory reset, you need to redo the setup process in the Sonos app.

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2 replies

  • Lead Maestro
  • Answer
  • February 23, 2025

Ideally you should use the same SSID and password as your previous router. But if you have already performed a factory reset, you need to redo the setup process in the Sonos app.


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  • Senior Virtuoso
  • February 23, 2025

Since you’ve already “tried everything” there’s nothing left to try, so I’m not sure how we can help 😜 
 

Is this your only speaker or do you have others that are working? Have you tried what ​@GuitarSuperstar  suggested? What happened? What error messages do you get?