Sonos one will not power up. Tried different oulets
sonos one
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 5
+12
Have you tried factory resetting the speaker to see if it solves the issue?
https://support.sonos.com/en-us/article/reset-your-sonos-product
It might be challenging to factory reset a device that won’t power up? Not to mention the complete loss of any settings, but that may be the least of the OP’s worries at this point.
Yes, I cannot do a reset because there is no power at all. Tried holding infinity looking button while plugging in, also ineffectual. Unit is not even 2 years old, smh.
Userlevel 5
+12
I have noticed on the Amp, Five and One that the controls and led indicator can go bad. The device will appear dead but is actually powered up.
if you are able to, plug the One into your router with a cable to see if there is data flowing. If there is none, then you should contact Sonos support to see what your options are.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.