I’ve spent thousands over the last few years on Sonos equipment, which decides to randomly stop working whenever it likes. Has anyone switched to a better product? Any recommendations?
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The new Sonos App is working okay here with our Home Sonos system - maybe you have a local connection issue?
Perhaps chat to/call Sonos Support Staff via this link below and see if they can perhaps assist you to get things working…
https://support.sonos.com/s/contact
Hope you can get it sorted. 
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