Skip to main content

Your product is absolut trash. Spent 3 days trying to connect the sub mini to my beam. Packing it up and returning. Product is trash, customer service is trash, support is trash(spent 2 1/2 hours with them) and the company is trash.Should have listened  to all the bad reviews. I have done all your steps at least 20 times. I have a Bose system in my living room and it literally took 10 minutes to get it up and running. Will never recommend this product to any one of my customers. 

 

Thanks for nothing. 

 

 

Sent from my iPhone

 

On Mar 25, 2025, at 6:23 PM, Sonos Support <support@sonos.com> wrote:

Hi ​@Seaublitz 

Welcome to the Sonos Community!

I am sorry to hear about the unfortunate experience you had while trying to set up your Sonos products.

I can see on your support case that you have heard back from my colleague Rafael since posting here, and he has offered to assist should you change your mind.

Terms & ConditionsCookie settings