Sonos Era 300 cannot connect to home wifi

3 replies
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My Sono Era 300 just will not connect to Rogers Xfinity WiFi network. Any insight to why? Modem with built-in Auto switch between WiFi 4, 5, 6 and 6e and WPA 2 & 3.

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Xcuse-MeAnswer

Contributor I

Finally called technical support. All it took was to reset the app as well the Sonos. Working fine now. Thanks so much for all you guys help!!

Airgetlam

Hard to tell, with so little information. What happens when you connect the device with an Ethernet cable, temporarily to your router? Have you called Sonos Support directly to discuss it?

Bruce

Stanley_4

Grand Maestro

You could try a search here for your modem, if that fails try another search engine, rest4ict the search to these forums as a first try.

X

Xcuse-MeAuthorAnswer

Contributor I

Finally called technical support. All it took was to reset the app as well the Sonos. Working fine now. Thanks so much for all you guys help!!

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