Skip to main content

Hi - I have a Sonos connect that has worked for years - upon the release of the new app, it’s stopped working. I’ve reset it multiple times, and created a new Sonos network multiple times and re added all the speakers in the house, they are working fine, and are over wifi. The connect is using Ethernet. When adding it to the new network via the new app it said it updated the connect - but it still doesn’t work. Please advise, thank you!