Answered
sonos change spotify songs by itself
My sonos is skipping to next song in the middle of a song. I sit and enjoy music and suddenly it just starting the next song
i use sonos and Spotify
any idea what could be causing this?
AirgetlamAnswer
April 9, 2023
Likely to be some sort of interruption between the speaker and the source, but there’s not enough detail in your post to begin to diagnose where that could be.
At the very least, I’d suggest a network refresh, by unplugging all Sonos devices from power, then rebooting your router. Give the router a couple of minutes to reboot before plugging in the Sonos devices again. And give Sonos a couple of minutes before testing, too.
If this doesn’t resolve the issue, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.
Bruce