sonos beam gen 2

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Can this be tracked via my app or details to the next IP address it is assigned to? It shows only on my app

(Had a crazy ex decide to let herself in my house using a spare key and stole items including a Nintendo switch and one sonos Beam and Amazon Alexa show 10. All require an internet connection to use

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buzzAnswer

Grand Maestro

The missing BEAM 2 will disappear from your controller soon. Immediately go to System Information and capture the unit’s serial number. You’ll need this when you follow-up with SONOS and the police.

As a general practice, update passwords and usernames on any formerly shared accounts. Pay special attention to any automated billing and credit cards.

Airgetlam

Generally, if I understand your issue properly, yes, but you’ll need to have your local police contact Sonos for further data, they wouldn’t, I expect, just take your word for it.

Bruce

buzzAnswer

Grand Maestro

The missing BEAM 2 will disappear from your controller soon. Immediately go to System Information and capture the unit’s serial number. You’ll need this when you follow-up with SONOS and the police.

As a general practice, update passwords and usernames on any formerly shared accounts. Pay special attention to any automated billing and credit cards.

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