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Question

Sonos Arc


I am experiencing crackling sound from side firing right hand speaker this occurs with heavier bass sequences both music and film. Left side is fine. Bass setting is usually 3. Only noticed over last few weeks not sure why it is happening. Very intrusive on Dune Part 2. Had Arc for almost a year now. Anyone any ideas?

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2 replies

Stanley_4
  • Lead Maestro
  • 11223 replies
  • May 31, 2024

Usually best to submit a diagnostic within a few minutes of hearing the problem, then call support with the diag number it gave you.


  • Author
  • Contributor I
  • 8 replies
  • May 31, 2024

Ok thank you, will do.


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