Avid Contributor I

Sonos App super slow - Because I have all old devices, or is it likely Network?

34 replies
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Over time the Sonos App on my devices has gotten slower, and slower. Response time is horrendous. I figure it’s gotta be from one of two things:

All my devices are OLD Play: 1s and a SoundBar. Perhaps they’re just getting too old for the current capabilities?
I have found several threads discussing app performance and Network issues. I’ve done a bit of superficial digging and I don’t **think** I have any network issues going on. I’ve got a pretty solid and stable network. Several of my devices are wired rather than using wirelss, I’m using SonosNet still on the rest. I COULD switch them to using regular wifi, though I’m a bit hesitant because I’ve been using SonosNet successfully since before Wifi was an option.

Thoughts on where I should focus my energies?

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Reiswekker

Lyricist I

Save yourself some time and pain and just go download SonoPhone and pay the $4. My whole system is back being responsive like the old days. Volume is real time and switching songs is a breeze. I was about ready to sell my entire 7 speakers setup! Sonos should be thanking this developer.

How many songs were in the queue? I removed them (over 2.000...) and suddenly the Sonos app worked fine too!!

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RexIV

Lyricist I

Sonos has become a below par service. I cannot recommend it anymore as the app is slow, huge delays and has massive errors. I was a promoter for the company and the product but Sonos really screwed it up. So sorry as I have a lot of money in it🥲🥲

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Pontus P

Lyricist II

Me too @RexIV
I still do not understand why nothing has been done, instead some management lay offs.

I tested the other app and it is very quick so then it cannot be any other issue anymore than the sonos app. The other app is not pretty and nice as the Sonos App. But the frustration of trying to change volume or track fast is huge…

I did not find any huge queues in the other app. I also blocked the metrics url as mentioned previously and that did nothing for me at least.

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Mark Pasterkamp

Lyricist II

Sonos 2 is just rubbish, it’s either completely unresponsive or incredibly slow to load or respond to anything. I spent a fortune on my system and then Sonos ruined it with the new App. Sonos team, please burry it and restore full functionality on Sonos 1.

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