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Contributor I
February 23, 2025
Answered

sonos app

  • February 23, 2025
  • 3 replies
  • 119 views

My sonos app says no system found, i have reinstalled everything including the app, factory rest, router and wifi reset, everything, but i cannot play any.music as it seems i dont have a system. 

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Best answer by Airgetlam

I’d try temporarily wiring one device to the router with an Ethernet cable, and see if that made any difference. Then I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

3 replies

Airgetlam
AirgetlamAnswer
February 23, 2025

I’d try temporarily wiring one device to the router with an Ethernet cable, and see if that made any difference. Then I’d call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
106rallye
February 24, 2025

Does the app has access to other devices on the network?

buzz
Grand Maestro
February 24, 2025

Which SONOS units are in the system?