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Contributor I
July 7, 2024
Answered

Sonos 5 (gen1) - how do I reset ?

  • July 7, 2024
  • 1 reply
  • 3076 views

Apologies in advance - moved back home and want re-use my Sonos 5 

Unable to factory reset and set-up

Any assistance is grateful

Thanks in advance

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Best answer by Pools-3015

Here is a link to Sonos support site that shows how to reset all products.

https://support.sonos.com/en-us/article/reset-your-sonos-product

For the Play 5, make sure you are using the S1 app and not the new Sonos app.

1 reply

Pools-3015
Prodigy I
July 7, 2024

Here is a link to Sonos support site that shows how to reset all products.

https://support.sonos.com/en-us/article/reset-your-sonos-product

For the Play 5, make sure you are using the S1 app and not the new Sonos app.