Doing normal connection from my Windows 7 and told that “Sonos 1 is not compatible with my system and I must update to Sonos2” The update fails because my system is not compatible with Sonos 2, (which is why I have never upgraded). Uninstalled everything and re-installed Sonos 1 from scratch. On opening, it again tells me that “Sonos 1 is not compatible with my system ….”. There is nowhere to go from here and no support available after 6:00pm in Queensland. Is my system a write-off?
I am getting the same messages on my Android tablet and phone.
Raymond