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Contributor I
October 5, 2024
Answered

sonos 1

How about refunding purchase price of equipment that no longer works?

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nik9669aAnswer
Senior Virtuoso
October 5, 2024

How about refunding purchase price of equipment that no longer works?


Why doesn’t it work? What have you tried, to fix it? 

Or do you mean that for any kit that breaks down, regardless of age, gets a free replacement? That’s certainly not a good business model. 

1 reply

nik9669aAnswer
Senior Virtuoso
October 5, 2024

How about refunding purchase price of equipment that no longer works?


Why doesn’t it work? What have you tried, to fix it? 

Or do you mean that for any kit that breaks down, regardless of age, gets a free replacement? That’s certainly not a good business model.