some but not all of my speakers cutting out and come back on their own

  • 21 November 2023
  • 2 replies
  • 17 views
S

I have speakers running in a business environment.  We are streaming audio and sometimes we loose certain speakers.  Not always the same speakers.  The problem seems to move around.  I thought access point but the speakers that go out are connected to the same access point.  Someone had a similar issue in their home and suggested there was a special router offered or recommended by Sonos that solved their problem in their home.  Eero Pro 6 routers.  Guest network setup.  Speakers and all business equipment on the business side, not guest login.  

 

 

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2 replies

Stanley_4
Userlevel 7
Badge +22

I’d start here: https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

Sonos offers a Boost, not a router but just the radio section of a Sonos speaker. One is rarely needed or recommended by Sonos. Also it isn’t used by the Era line.

 

If you want to see if a Boost would help move one of your speakers to where you would place the Boost and wire it to Ethernet.

S

Thank you for the info.  Thats not my issue.  My WiFi router is really close.

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