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Contributor I
Jun 27, 2024 12:19 AM UTC
Question

sign in as the system owner loop

I can’t update my app or add speakers that it doesn’t see anymore unless I sign in as the system owner. I sign in and it becomes an endless loop of signing in but never signs me in! 

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18 replies

AlexPermit
Prodigy I
Jun 27, 2024 12:50 AM UTC

Many people having this problem:

 

 

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Contributor I
Jul 4, 2024 6:03 PM UTC

Im having same problem.  Ive had a sonos system for 7-10 years new components (sonos move) and sonos play 3 components and now the app is acting like it never met me.  I am the system owner and it keeps asking me to log in as system owner

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Lyricist I
Jul 20, 2024 1:41 PM UTC

Same very frustrating problem - the endless death loop of sign in as owner.

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Lyricist I
Jul 21, 2024 8:36 PM UTC

Me too cannot foe the life of me fix it

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Lyricist I
Jul 25, 2024 5:05 PM UTC

Anyone find a solution to this issue? Sonos?

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Prodigy III
Jul 25, 2024 5:15 PM UTC

Anyone find a solution to this issue? Sonos?

Have you tried deleting the app and reinstalling it? It solves a multitude of issues...

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Airgetlam
Jul 25, 2024 6:22 PM UTC

I’d be tempted to reboot the router as well. 

If you want to, you could call Sonos Support directly to discuss it. They don’t inhabit this user forum. 

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Bruce
Lyricist I
Jul 29, 2024 12:37 PM UTC

Same problem! Super annoying. Also have been building my system for a decade and up to nearly 20 Sonos products.  I love the sound, style and portability of Sonos, so I’ve overlooked the often struggling connectivity and backend fumbles and overall poor production and functionality of the App.  I also didn’t find any competitor product better… but I’ve been unable to make changes to my system in 6 weeks because of the App crash, so I’ve really been wondering how many Devialet speakers I can buy with the $$$ I will make if I sell my system.  Gonna try calling one, last timetoday… 

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Prodigy III
Jul 29, 2024 12:47 PM UTC

Same problem! Super annoying. Also have been building my system for a decade and up to nearly 20 Sonos products.  I love the sound, style and portability of Sonos, so I’ve overlooked the often struggling connectivity and backend fumbles and overall poor production and functionality of the App.  I also didn’t find any competitor product better… but I’ve been unable to make changes to my system in 6 weeks because of the App crash, so I’ve really been wondering how many Devialet speakers I can buy with the $$$ I will make if I sell my system.  Gonna try calling one, last timetoday… 

What issues are you having exactly?

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Trending Lyricist I
Jul 29, 2024 1:07 PM UTC

 

What issues are you having exactly?

 

The subject of the thread provides a clue. 

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