Sign in as the system owner

3 replies
164 views

ahhh … hours spent with the ridiculous system. After being unable to update the wifi, I finally got the Boost to be recognised only to get the “sign in as the system owner” message. I am signed in. On the app and on the PC. where else am I supposed to sign in? Please let me know where I can sell Sonos equipment I am done with this.

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Corry PAnswer

Sonos Staff

Hi @Andrew276

Welcome to the Sonos Community!

Sorry to hear of these issues you are having. I think at least part of the issue is that your Boost is currently configured to be in a different system as your speakers. It will need to be factory reset and added while the app is already connected to your system.

I recommend you get in touch with our technical support team who will lead you through the process of getting this sorted out for you.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

R

Rhonny

Prodigy III

Did you also update the app and the system to this week’s latest updates?

106rallye

Why would you need to update the WiFi if you are using a Boost - that takes the system of your WiFi?