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daredina
Contributor I
September 20, 2023

Shipping

Please FedEx Ground Economy does not protect these expensive speakers because you cannot pick them at a nearby location when you’re not available during delivery. These speakers are too expensive to be left on the porch when the owner is away. Kindly fix. Thanks

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    2 replies

    melvimbe
    melvimbe
    September 20, 2023

    Following the tracking number to the FedEx site.  It looks like you do have options to request delivery times, different delivery date/times, etc, although this may be an extra fee.  Perhaps Sonos could incorporate some of FedEx options into their checkout process, but not everything is shipped via FedEx and the different options are surely dependent on service.

    I personally am good with just leaving it at the door, as my risk of theft is pretty low, the chance that I’m not home is high, the shipment is insured by Sonos, and having to drive somewhere to get my package defeats the reason for having it shipped.

     

    Danny
      Stanley_4
      Stanley_4
      Grand Maestro
      September 20, 2023

      Had to look that up, turns out it is the new name for Fedex Smart Post.

      https://www.fedex.com/en-us/shipping/ground/economy.html

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