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Enthusiast I
March 11, 2026

S1 app suddenly unable to find my system today 11 Mar 2026

At about 0830 hrs GMT today my Sonos S1 system suddenly stopped playing. I was prompted to open S2 app as the only device found was my Roam 2 which uses S2. I have done all the usual things several times: Unplugged router, unplugged all devices and then re-connected them all,  pressed buttons to get orange lights flashing, but this time nothing resolves the issue.  It appears that something may have been initiated by Sonos, by accident or design, to encourage (force) S1 users to move over to S2.  Is anyone else experiencing this? 

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14 replies

Enthusiast I
March 13, 2026

Brief update - It’s now about 10:00 hrs and my S1 app immediately found my system when I tried connecting at about 06:30 hrs and it’s still playing now. 

MoPac
Headliner III
March 13, 2026

It may help to look at your tags to make sure there are no unnecessary tag categories.  The only tags that are necessary are the ones that control point apps use.  The Sonos app is a control point app.  If you open Music Library on the Sonos app you can see what tag categories should be used.  Any other tags should be removed.  Some control point apps vary a little when you look at those library categories.  So the only tags I use are Artist - Title ( track name ) - Album - Track Number - Genre - Date - Album Artist.  You may want to also use Composer.  Any other tags are not needed because no control point apps use those tags.  You don’t have to do tagging this way, but when tagging classical my Artist & Album Artist are both the last name of the composer.

 I’m using DbPoweramp for tagging.

 

Enthusiast I
March 13, 2026

 

Enthusiast I
March 14, 2026

A further brief update: 14th March 11:00 GMT.

My system ran perfectly throughout yesterday playing radio initially and then moving onto music from my library.  So far today it is has again also been working perfectly since about 06:30. I haven’t changed any settings or anything  else at all at my end. I even added a few more CDs yesterday and successfully updated my libraries. So ‘go figure’, I have no idea what might have caused the problem but I really appreciate your responses. I may be back, but hope not to  !!!

 

John