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Contributor I
October 17, 2024
Answered

Reconnecting to a new wifi provider/router. factory reset?

So new internet provider and router. Speakers can’t be found/ connect to new system. Do I have to do a factory reset or am I missing something here? 

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Airgetlam
AirgetlamAnswer
October 17, 2024

Absolutely not. See the new router - installation instructions FAQ.

Bruce

3 replies

Airgetlam
AirgetlamAnswer
October 17, 2024

Absolutely not. See the new router - installation instructions FAQ.

Bruce
Prodigy II
October 17, 2024

Giving your new router’s wifi the same SSIDs (network names) as the previous one can sometimes help. So, for example, if Sonos was connecting to the wifi network “thenetwork” on the old router,set up “thenetwork” on the new one. Be sure to replicate the names on all wifi bands.

buzz
Grand Maestro
October 18, 2024

After giving the new router the former WiFi credentials, reboot everything on the network, then “reserve” IP address assignments for all regular network clients.