product not showing up or learning in

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Brand new Beam been working great now won’t show up. Play 3 worked for a while then wouldn’t group now won’t show up. Both will go through learn process but won’t finish.

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AirgetlamAnswer

You probably need to call Sonos Support directly to discuss it. I’d make sure you’re running the latest (this morning’s) software, too, they apparently made some fixes to the setup, according to the release notes here.

Bruce

AirgetlamAnswer

You probably need to call Sonos Support directly to discuss it. I’d make sure you’re running the latest (this morning’s) software, too, they apparently made some fixes to the setup, according to the release notes here.

Bruce

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