Skip to main content
Answered

product not showing up or learning in

  • August 27, 2024
  • 1 reply
  • 46 views

Brand new Beam been working great now won’t show up. Play 3 worked for a while then wouldn’t group now won’t show up. Both will go through learn process but won’t finish. 

Best answer by Airgetlam

You probably need to call Sonos Support directly to discuss it. I’d make sure you’re running the latest (this morning’s) software, too, they apparently made some fixes to the setup, according to the release notes here.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Airgetlam
  • Answer
  • August 27, 2024

You probably need to call Sonos Support directly to discuss it. I’d make sure you’re running the latest (this morning’s) software, too, they apparently made some fixes to the setup, according to the release notes here.