problem with account linking

3 replies
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I have bought 2 era 100 for the bedroom and they won’t link to my account

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us3rghostAnswer

Contributor I

I found a solution!!! If your new speakers say “Not Registered” . Which is what mine said. Logout of the app then log back in and then hit the fix it on the speaker. It will link immediately. Hopefully this works for you.

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us3rghost

Contributor I

Waiting to see a reply b/c I’m having the same issue with my Era 300’s

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SkipperTW

Lyricist III

Its the new app guys. Sonos broke everything and is just not responding. It’s insane.

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us3rghostAnswer

Contributor I

I found a solution!!! If your new speakers say “Not Registered” . Which is what mine said. Logout of the app then log back in and then hit the fix it on the speaker. It will link immediately. Hopefully this works for you.

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