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Answered

problem with account linking

  • May 14, 2024
  • 3 replies
  • 156 views
B

I have bought 2 era 100 for the bedroom and they won’t link to my account 

Best answer by us3rghost

I found a solution!!! If your new speakers say “Not Registered” . Which is what mine said. Logout of the app then log back in and then hit the fix it on the speaker. It will link immediately. Hopefully this works for you. 

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3 replies

U
  • us3rghost
  • Contributor I
  • May 14, 2024

Waiting to see a reply b/c I’m having the same issue with my Era 300’s

S
  • SkipperTW
  • Lyricist III
  • May 14, 2024

Its the new app guys.  Sonos broke everything and is just not responding.  It’s insane.

U
  • us3rghost
  • Contributor I
  • Answer
  • May 15, 2024

I found a solution!!! If your new speakers say “Not Registered” . Which is what mine said. Logout of the app then log back in and then hit the fix it on the speaker. It will link immediately. Hopefully this works for you. 

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