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Contributor I
May 17, 2022

Problem Sonos Five ios 15.5 Mikrotik (speakers disappear and appear randomly)

Hi, I'm having problems with Iphone v15.5 in my Sonos Five System ( 8 Speakers)  the speakers at the moment disappear and after a while they appear alone, even remaining in the same physical place with the iphone.
Using the speaker system from a laptop the problem does not occur.

 

The confirmation number for the troubleshoot 1813330338

thanks.

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11 replies

buzz
Grand Maestro
September 22, 2022

A SONOS connection is more complicated than a phone, pad, computer, etc. Even though each SONOS client will rebuild its own WiFi connection, they also need to also connect with each other and the controllers. When the SONOS WiFi connection is taken down the units must re-establish the inter-device connections. In a worst case I can imagine it could take 30 mins for a unit to be discovered. I don’t know if the SONOS units will attempt to renew their IP address during the reconnect. If a new address is assigned, this could fluster a controller that is working with an old address.