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Playbar only has white light for seconds

  • November 28, 2022
  • 2 replies
  • 143 views
J

Hi, hoping someone might be able to help. My Playbar has been fine until we turned off the power in the house yesterday. Now it won’t connect and we only have the white light for a few seconds when turning on. 

 

I’ve tried all the usual factory resets, “find my product”, etc. this evening I’ve plugged it into the router with an Ethernet cable and tried it all again but it’s the same. The Ethernet is flashing orange so wondered if maybe it’s updating and I should leave it overnight?

 

I am running S2.

Best answer by Airgetlam

No, I wouldn’t think leaving it overnight would be overly helpful. I’m assuming you’ve read the the LED states FAQ?

I’d probably want to be calling Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

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2 replies

Airgetlam
  • Airgetlam
  • Answer
  • November 28, 2022

No, I wouldn’t think leaving it overnight would be overly helpful. I’m assuming you’ve read the the LED states FAQ?

I’d probably want to be calling Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

Bruce
J
  • Jodie_w
  • Author
  • Contributor I
  • November 29, 2022

Thanks so much for taking the time to reply. I will give them a call on Friday and see if they can help! 

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