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Answered

playbar not connecting after router upgrade

  • December 24, 2024
  • 3 replies
  • 69 views

I cannot find my playbar in my speakers after a router upgrade 

Best answer by Pools-3015

Did you configure a new SSID and password? If so, before you rush to reset your speakers, change the SSID and password to the same as your old router. If that is not feasible, connect a main speaker to your network/router with an Ethernet cable.

You can also follow the instructions here:

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

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3 replies

Pools-3015
Forum|alt.badge.img+17
  • Prodigy I
  • Answer
  • December 24, 2024

Did you configure a new SSID and password? If so, before you rush to reset your speakers, change the SSID and password to the same as your old router. If that is not feasible, connect a main speaker to your network/router with an Ethernet cable.

You can also follow the instructions here:

https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network


Forum|alt.badge.img+19
  • Senior Virtuoso
  • December 24, 2024

Do you have other speakers that are visible? Can you temporarily connect it with Ethernet cable? Have you tried a power cycle?
 


buzz
  • December 24, 2024

After replacing a router, always reboot everything on the network.