Contributor I

Answered

play button on play 5 doesnt work

5 replies
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Since I changed my WiFi and set everything back up touching the play button on top of the speakers no music plays like it use to.

Any suggestions

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jgatieAnswer

There are 3 speakers in different rooms. Before changing the wifi pressing the play button, with music playing on one of the other speakers, music would then play in that room. Now after changing the wifi, while following the same scenario the speaker doesn’t join in playing music.

ill check the setting, we didn’t change anything for the individual speakers. Is the default setting to disable the button?

Just pressing the button will not group the rooms. You need to press and hold. See this link for other button actions:

https://support.sonos.com/en-us/article/use-button-controls-on-sonos-products

Sotiris C.

Sonos Staff

Hello @Dblg, welcome to the Sonos Community!

I think that’s the expected behavior. If there is nothing in the queue for the Sonos Play:5 in the Sonos App, the Play/Pause button wouldn’t do anything.

You need to make sure that there is something playing on the Play:5, be that a Radio station or a Music Playlist.

You might have also disabled the buttons by mistake via the Sonos App. Have a look on our Support Article Use button controls on Sonos products and confirm that the touch controls are not disabled.

I hope this helps.

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D

DblgAuthor

Contributor I

There are 3 speakers in different rooms. Before changing the wifi pressing the play button, with music playing on one of the other speakers, music would then play in that room. Now after changing the wifi, while following the same scenario the speaker doesn’t join in playing music.

ill check the setting, we didn’t change anything for the individual speakers. Is the default setting to disable the button?

jgatieAnswer

There are 3 speakers in different rooms. Before changing the wifi pressing the play button, with music playing on one of the other speakers, music would then play in that room. Now after changing the wifi, while following the same scenario the speaker doesn’t join in playing music.

ill check the setting, we didn’t change anything for the individual speakers. Is the default setting to disable the button?

Just pressing the button will not group the rooms. You need to press and hold. See this link for other button actions:

https://support.sonos.com/en-us/article/use-button-controls-on-sonos-products

D

DblgAuthor

Contributor I

Didn’t know that I’ll give it a try

thx

D

DblgAuthor

Contributor I

The long push did it

thx for the help

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