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dfa
Contributor I
July 13, 2022
Answered

Play 5 whistling noise

Hi.  First time here for help.  Seems my 1st gen play 5 has started making a background whistle when connected to ac power, whether playing music or not.  I've recycled power, left it unplugged for a few days, moved it to other sockets in the house but all to no avail.  I've switched it with a play 1 and the 1 works ok in the position where the 5 normally resides.  The 5 when in the position where the 1 normally lives still produces a background whistle.  Anybody have any ideas on where to go from here.  Many thanks in advance for all replies.

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Ken_Griffiths
Ken_GriffithsAnswer
July 13, 2022

One possibility, as seen here (perhaps)? ..

However you are probably best to submit a system diagnostic report. Note it’s reference and then chat to Sonos Support Staff via this LINK 

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1 reply

Ken_Griffiths
Ken_GriffithsAnswer
July 13, 2022

One possibility, as seen here (perhaps)? ..

However you are probably best to submit a system diagnostic report. Note it’s reference and then chat to Sonos Support Staff via this LINK 

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