After I updated my Sonos Play 5 at Xmas the sound quality has significantly deteriorated, in particular the vocals are suppressed. This seems to be a common issue. Can anybody advise me how to resolve this please
Answered
Play 5 sound quality after update
Best answer by John B
Hi. I don’t think this is a common problem at all and it is extremely unlikely to have resulted from an update
I suggest a reboot of the speaker. If that doesn’t help then submit a system diagnostic and contact Sonos with the confirmation number.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
