Hi I am unable to connect my play 5 after switching broadband supplier , I have tried resetting the play 5 , resetting the app connecting with Ethernet cable nothing seems to work . I can see the Sonos play 5 connected to the WiFi mesh network but can’t add it to the app. I get the error message unable to join temporary Sonos network. Has anyone had similar issues?
Question
Play 5 connection issue
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Same here! I called in and got someone I couldn’t understand. I still have S1 app.I’ve hooked to router, tried everything. Someone Help!!
+17When you connect a speaker to you network, if using a mesh system, it is recommended you connect the speaker to the main device and not a mesh node. This is especially important for some mesh systems that are wirelessly as there may be interference.
Try another factory reset, but connect the Play 5 to the main mesh device to see if you are able to get it set up.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.