Hi, I own several Sonos products. Playbar + Sub, 3 x Play3 and 1 x Play1. Issues have occurred after I have changed router (attempting to migrate from old network to new)
Some devices have moved over onto new wireless network without any issues, Playbar + Sub, 1 x Play3 and 1 x Play1 are working fine.
2 x Play3 are not working correctly, They are both seen under the “Rooms” list with the correct names, but both say “needs update” and have a “spanner” icon next to them.
If I click on the device (on iPhone App / Sonos S1) it tried to go through the update process on both devices but both fail giving error code 1013. I have tried all the suggested steps but I now appear to be stuck in the doom loop.
Anyone experienced this or got a possible resolution?
Many thanks :)