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Contributor I
December 11, 2020
Answered

Play:3 problem - no power

Play 3 no longer works and led does not light at all despite plugging in again holding mute button. Is it broken completely?

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controlav
controlavAnswer
Lead Maestro
December 11, 2020

Hard to be sure without seeing it in person, but if you have checked that the cable is fully plugged in the back, checked the fuse in the plug (as UK plugs have fuses), tried it on a different wall socket, and there is no light on it at all then it must be dead. Jim.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

3 replies

controlav
controlavAnswer
Lead Maestro
December 11, 2020

Hard to be sure without seeing it in person, but if you have checked that the cable is fully plugged in the back, checked the fuse in the plug (as UK plugs have fuses), tried it on a different wall socket, and there is no light on it at all then it must be dead. Jim.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
December 11, 2020

Thank you Jim. As I suspected. Now got to decide whether its worth trying to get repaired or replacing. Craig. 

Airgetlam
December 11, 2020

Laugh. I’m a forum member, not a doctor, @controlav....

Bruce