I have a first gen playbar, 2 x play 1's and a 1st gen sub.
If both the play 1s are being used, after a short time the whole system starts to glitch/stutter.
Playbar - fine
Playbar and sub fine
Playbar, sub and 1 x play1 is fine
As soon as I add the second play 1 it is fine for a short period but then glitches or stutters.
Ive updated and tried factory reset.
Any ideas?
Best answer by Airgetlam
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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